Cloud services Definitions

This glossary explains the meaning of key words and phrases that information technology (IT) and business professionals use when discussing cloud provider services and related software products. You can find additional definitions by visiting or using the search box below.

  • C

    cloud services

    Cloud services is an umbrella term that may refer to a variety of resources provided over the internet, or to professional services that support the deployment of such cloud-based resources.

  • cloud services reseller

    A cloud services reseller is a middleman who facilitates commerce between a cloud service provider and the marketplace.

  • computing arbitrage

    Computing arbitrage is a cloud services business model in which a company purchases computing resources -- typically a large block of bandwidth – at wholesale rates and offers it in smaller packages, with a greater cumulative value, to other companies.

  • D

    Dolphin ALE

    Dolphin ArchiveLink Enabler (ALE) is an SAP ABAP add-on that allows SAP applications to use AT&T Synaptic Storage as a Service cloud servers as an ArchiveLink repository.

  • E

    EMC cloud architect certification (EMCCA)

    EMC Cloud Architect Certification (EMCCA) is a certification and training offering by storage vendor EMC on high-level cloud architecture and design concepts.

  • Eucalyptus

    Eucalyptus is an open source software platform for implementing Infrastructure as a Service (IaaS) in a private or hybrid cloud computing environment.

  • G

    GB billing

    In the telecommunications industry, gigabyte (GB) billing is a form of Internet usage-based billing determined by how many GBs of bandwidth are used by a customer across an Internet service provider's (ISP's) network.

  • H

    HP CloudAgile Service Provider Program

    HP CloudAgile Service Provider Program is an initiative aimed at cloud and telecommunication providers, hosting service providers, system integrators and value-added resellers (VARs) in the cloud market.

  • J


    Jamcracker Services Delivery Network (JSDN) is a platform for purchasing and managing public and private cloud computing services.

  • M

    Microsoft Intune

    Microsoft Intune (formerly Windows Intune) is a cloud-based desktop and mobile device management tool that helps organizations provide their employees with access to corporate applications, data, and resources from the device of their choice.

  • R

    Red Hat Certified Cloud Provider

    A Red Hat Certified Cloud Provider is a member in the company's cloud partner program that has met requirements to offer Red Hat products and services in a cloud computing environment.

  • Red Hat Cloud Partner Program

    The Red Hat Cloud Partner Program is an initiative offering Red Hat certification for cloud providers.

  • S


    SaaSGrid is an application server and integrated framework for software as a service (SaaS) applications.

  • SlapOS

    SlapOS (Simple Language for Accounting and Provisioning Operating System) is an open source operating system for distributed cloud computing.

  • Service Provider Program

    The Service Provider Program is Symantec’s partner program for managed service providers, hosted application providers, Internet service providers and telecommunication companies.