Essential Guide

How to implement a successful SaaS business model

If providers are looking for an edge in the cloud services market, SaaS might be the golden ticket. But before entering the market, researching SaaS business models should be step one.


Software as a service (SaaS) has huge profit potential for cloud providers, but finding success in this highly competitive market requires finesse. Are you equipped to make it in the SaaS market, or are you destined to fall short?

Although SaaS delivers the highest value to customers, compared to infrastructure as a service and platform as a service, providers can't expect to be successful in the SaaS market by going in blind. There are a lot of factors to consider when launching a SaaS portfolio -- including sales techniques, partnership opportunities, financial issues, technical considerations, customer expectations and more.

The SaaS business model can be a key element to a cloud provider's portfolio, but it needs to be executed right. Our SaaS guide for cloud providers offers a collection of tips and best practices to help you get started in this market.

1Building your SaaS business-

Business model development

Cloud providers often struggle to pinpoint which market to target when launching new cloud services, and not all have the in-house expertise required for launching robust SaaS offerings. Finding the right software developer partners can make or break a SaaS venture. Additionally, it's important to have the right DevOps tools and principles in place, so the task of building and sustaining SaaS applications doesn't turn into a nightmare. In this first part of the guide, you'll get insight into the markets to pursue and how to build cloud services that deliver value to your targeted customers.


Build targeted cloud services with the right partnerships

In this tip, Tom Nolle of CIMI Corp. gives expert advice on what path providers should follow when developing an optimal SaaS business model strategy, and discusses identifying and recruiting the right partners. Continue Reading


Deciding between partners or acquisitions for SaaS development

Is recruiting software developer partners or buying a software development company the best way to successfully launch a SaaS venture? In this tip, Nolle addresses the pros and cons of such relationships. He also delves into why it is essential for providers to consider the partnership route in order to address and understand the needs of small and medium-sized businesses and large enterprises. Continue Reading


Selling SaaS: Assessing DevOps tools and models

Although it is true that the SaaS business model has the potential to be the most profitable of the three main cloud service types, it doesn't mean that providers should start selling SaaS without the proper planning and support. Without the use of DevOps tools and principles, building and sustaining SaaS applications can quickly create an operational horror show for providers. In this tip, Nolle discusses two possible models for DevOps tools and the benefits of each. Continue Reading


SaaS providers strike gold in vertical markets

Targeting vertical markets with SaaS has proven more profitable than offering standard or horizontal cloud services. Learn what's driving the success of industry-specific SaaS applications, as well as the trends among cloud service providers. Continue Reading

2Potential issues-

The pitfalls of selling SaaS

As cloud providers overcome the challenges of developing a SaaS business model, they also must steer clear of a range of pitfalls. For starters, if SaaS vendors aren't careful, SaaS has potential to strain relationships with channel partners, as the relationships between vendors and partners in the cloud era are still relatively immature. Organizations that deploy SaaS applications can run into issues, as well, such as security challenges. In this section of the guide, we provide advice into how to avoid sparking channel conflict and how to deploy SaaS successfully.


SaaS-related channel conflict remains a risk

What role can the channel play in selling SaaS? Industry experts weigh in on the potential for channel conflict in the cloud era and explain how companies can avoid it. Continue Reading


SaaS deployments aren't all sunshine and roses

While deploying SaaS can drive significant efficiency gains, it also presents a variety of challenges involving security, availability and predictability. Continue Reading

3Customer POV-

The end users' take on SaaS

Now that you have the tips and tools for beginning your SaaS business, learn about the benefits and drawbacks of SaaS from the end users' perspective. While SaaS has had a positive impact on the enterprise, freeing up precious resources, it has also caused various problems for IT. For many organizations, moving to a SaaS model means making the integration of SaaS with on-premises apps an ongoing priority. And, as recent studies have shown, security remains a major concern within SaaS environments. Here, we provide a variety of articles to help you gain a clearer understanding of what SaaS means to your customers.


The impact of SaaS apps on enterprise IT

As SaaS applications become widespread in the enterprise, IT professions see their roles changing and grapple with new issues. Continue Reading


SaaS integration: An ongoing priority

Many companies find that integrating SaaS applications with legacy apps is a never-ending process. Continue Reading


How to secure SaaS environments

Security expert David Shackleford explains what organizations should do to get a handle on security issues within SaaS environments. Continue Reading


The slow-and-steady move to SaaS apps

While more and more organizations are deploying SaaS, the pace of adoption is anything but "full steam ahead." Continue Reading


How CIOs turn SaaS risk into strategy

Find out how CIOs can develop a SaaS risk strategy that both protects their organization's data and enables employees to use SaaS tools. Continue Reading


SaaS-related terms to know