Best practices for developing a cloud managed services business

No two cloud managed services strategies should be identical, but they often share common challenges. Find out what they are and how to overcome them in this podcast.

No two cloud managed services strategies should be identical, but they often share common challenges, such as the need for systems integration expertise and differentiated sales models. In this podcast, Site Editor Jessica Scarpati asks Lauren Robinette, principal analyst at ACG Research, about one of her recent reports, the Cloud Case Study Handbook. This collection of case studies features the best practices developed by network operators, managed service providers (MSPs), value-added resellers (VARs) and independent software vendors (ISVs) that have succeeded in cloud managed services.

Robinette discusses the unique challenges and best practices for different types of cloud providers -- ranging from telecom cloud providers like France Telecom/Orange Business Services to Presidio Networked Solutions, a global systems integrator that found success reselling white label cloud services. Most important, the podcast addresses what you can learn from these success stories and how you can differentiate your cloud managed services.

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Developing a managed services strategy for the cloud

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This was first published in March 2012

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