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MSPs hone integration skills to meet demand for private cloud services
Customers are likely to adopt a combination of public and private cloud services, which means MSPs should bone up on cloud integration, implementation and management skills. Feature
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MSPs improvise to overcome lackluster cloud support in RMM software
MSPs are clamoring for the next generation of remote monitoring and management (RMM) software to support hybrid cloud customers or those mixing public cloud with legacy IT. Feature
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An MSP's guide to selling cloud backup services and cloud-based DR
Learn more about how MSPs can offer cloud backup services, cloud disaster recovery services and other data protection services in the cloud in this free chapter download. Chapter Download
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Commentary: Cisco CloudVerse shows cloud vendors need holistic strategy
Every vendor is trying to get a place in the cloud. Cisco, though, has more cloud vendor credentials in the space than most, so its approach should be taken seriously. Opinion
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Hybrid hosting services primer: Lessons from Rackspace and GoGrid
In this primer, learn how Rackspace and GoGrid developed hybrid hosting services by combining cloud and managed hosting services into a standard offering. Feature
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Cloud portability primer: How and why a provider should offer it
Cloud portability may make it easier for a customer to leave, but it can also boost business. Find out how and why a cloud provider should offer cloud portability. Feature
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Cloud computing business concerns: Environment testing
Testing in your customers' environments in areas such as bandwidth and understanding potential cloud business concerns will help determine whether the cloud is a good fit. Chapter Excerpt
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Cloud applications: A programming languages background
If your customers are clamoring for cloud-based applications, you need to get a grip on various kinds of applications and the programming languages used to create these apps. Chapter Excerpt
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Cloud computing platforms, applications study guide
Learn about cloud computing platforms and cloud computing applications with this study guide and get information on cloud requirements, pricing, categories and features. Study Guide
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Cloud computing platforms: Migrating and testing
This chapter excerpt offers information on the move to cloud computing platform, analyzing and testing cloud computing platforms and the benefits of private clouds. Chapter Excerpt
- See More: Essential Knowledge on Cloud Platforms and Tools for Managed Service Providers
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Cloud-in-a-box technology can turn VARs into cloud providers
Cloud-in-a-box technology is becoming more appealing to managed service providers looking to offer cloud services to their customers. News | 07 May 2012
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As Desktop as a Service grows, Citrix gives boost to DaaS providers
Despite issues with Microsoft's licensing policy, the Desktop as a Service market is poised for growth. Citrix eases providers' foray into DaaS with its Cloud Provider Pack. News | 06 Apr 2012
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Cloud providers defy Microsoft licensing to compete with OnLive
OnLive's free Windows app for iPad is still available, despite Microsoft's licensing rules. Now, DaaS providers fight back. News | 14 Mar 2012
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Five-day private cloud deployment promises low stress, high quality
Canonical’s Ubuntu Cloud Jumpstart program promises a five-day production-quality, private cloud deployment with an opportunity for partners to resell. News | 09 Mar 2012
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Embrane eases virtualized network services for cloud providers
Heleos, a virtualized Layer 4-7 network services platform offering from startup vendor Embrane improves cloud scalability for cloud providers and their customers. News | 01 Mar 2012
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Building a cloud ecosystem: Providers enlist MSPs to join their empires
Wholesalers and software vendors are building cloud ecosystems with smaller cloud providers and MSPs that are hungry for customers but starved for resources. News | 23 Feb 2012
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Cisco UCS partners see growing cloud opportunities
Cisco’s Unified Computing System has helped some integrators become cloud providers. Now it drives more virtualization business for other Cisco UCS partners. News | 14 Feb 2012
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Brocade improves cloud scalability, scripting functionality for ADCs
By adding Perl-based OpenScript to its application delivery controller, ServerIron ADX, Brocade offers service providers greater cloud scalability and customization options. News | 09 Feb 2012
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Cisco launches cloud-based managed services channel program
Cloud-based managed services offer IT headache relief for customers, while expanding partner portfolios with a new take on remote network management and assessment. News | 23 Dec 2011
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InMage introduces cloud recovery as a service
InMage Systems launched its recovery-as-a-service MSP platform, combining a cloud recovery engine, automated virtual machine (VM) provisioning and portal in one suite. News | 01 Mar 2011
- See More: News on Cloud Platforms and Tools for Managed Service Providers
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Is OpenStack architecture really the best choice to build IaaS clouds?
The OpenStack architecture could alter the relationship between cloud computing and the network, but is it over-hyped? That is a critical question, but it's hard to answer. Tip
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A provider's guide to building behavior-based mobile cloud services
Behavior-based mobile cloud services are a $500 billion opportunity, but it requires strategic decisions about virtualization, network architecture and OSS/BSS platforms. Tip
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MSPAlliance: Cloud certification, audit brings order to chaotic market
Not all clouds are created equal, but there should be equality for a cloud certification among providers, says MSPAlliance CEO Charles Weaver in this guest column. Tip
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Seeking out Windows Azure and PaaS service opportunities
Solution providers who previously thought of PaaS and Windows Azure as menacing to their business can now take advantage of the business opportunities they provide such as Azure hosted backup service. Tip
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The MSP cloud: Running security event management software in a cloud
Considering offering cloud-based SIEM services? This podcast covers the pros and cons of offering managed security event management software services in the cloud. Tip
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Providing mobile device management services via the cloud
Solution providers can reduce mobile device management burdens and gain recurring revenue by offering mobile device management services from the cloud. Tip
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Addressing IT decision makers' concerns about Software as a Service
For a long time, IT departments have had concerns about Software as a Service; the resistance can be traced to concerns about reliability and security, integration, customizability, accessibility and job security. Find out how to best respond to the ... Tip
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Selling SaaS: How and why providers need to change their thinking
Software as a Service (SaaS) is dramatically changing the software distribution landscape. And while it won't render service providers obsolete, it will require some operational changes and a different approach to selling software within many applica... Tip
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Data replication services well-suited to SMBs
Data replication services enable cost-effective disaster recovery for small companies and give providers a way to predict a customer's real storage needs. Find out how to pitch data replication services to your SMB customers. Tip
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Software as a Service and open source software questions
When a customer is trying to decide between open source software and Software as a Service a value-added reseller can help navigate those waters. This tip discusses the differences between the two and offers a break down of cost and benefits. Tip
- See More: Tips on Cloud Platforms and Tools for Managed Service Providers
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Cloud managed services challenges for enterprises and SMBs
Channel and managed services expert Lauren Robinette breaks down the largest challenges that enterprises and SMBs face when crafting their cloud and managed services strategies. Answer
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How can I help clients meet service-level requirements?
Learn how to help your clients meet their service-level requirements in the face of a difficult budgetary situation. Ask the Expert
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Symantec.cloud Service Provider Program
The Symantec.cloud Service Provider Program is Symantec’s partner program for managed service providers, hosted application providers, Internet service providers and telecommunication companies. Definition
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EMC cloud architect certification (EMCCA)
EMC Cloud Architect Certification (EMCCA) is a certification and training offering by storage vendor EMC on high-level cloud architecture and design concepts. Definition
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Citrix Cloud Provider Program
The Citrix Cloud Provider Program is an invitation-only partner program for cloud computing service providers. Definition
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Cisco Cloud Partner Program
The Cisco Cloud Partner Program is an initiative by Cisco to help its channel partners enter the cloud computing marketplace. The Cisco Cloud Partner Program consists of three tracks: Cloud Builder, Cloud Provider and Cloud Services Reseller. Definition
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Cisco Cloud Builder
Cisco Cloud Builder is one of three tracks within the Cisco Cloud Partner Program. The other two tracks of the program are Cloud Provider and Cloud Services Reseller. Definition
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HP CloudAgile Service Provider Program
HP CloudAgile Service Provider Program is an initiative aimed at cloud and telecommunication providers, hosting service providers, system integrators and value-added resellers (VARs) in the cloud market. Definition
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AT&T Synaptic Compute as a Service
AT&T Synaptic Compute as a Service is an infrastructure as a service (IaaS) offering that allows software developers and business customers to access virtualized servers in an AT&T data center on a pay-per-use basis. Definition
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SlapOS
SlapOS (Simple Language for Accounting and Provisioning Operating System) is an open source operating system for distributed cloud computing. Definition
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Jamcracker
Jamcracker Services Delivery Network (JSDN) is a platform for purchasing and managing public and private cloud computing services. Definition
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Eucalyptus
Eucalyptus is a software platform for implementing Infrastructure as a Service (IaaS) in a private cluster computing environment. Definition
- See More: Definitions on Cloud Platforms and Tools for Managed Service Providers
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VAR business must prep for cloud computing services
The VAR business can benefit greatly from offering cloud computing services and applications, according to IDC's vice president of channels, Janet Waxman. Video
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Is OpenStack architecture really the best choice to build IaaS clouds?
The OpenStack architecture could alter the relationship between cloud computing and the network, but is it over-hyped? That is a critical question, but it's hard to answer. Tip
-
Cloud-in-a-box technology can turn VARs into cloud providers
Cloud-in-a-box technology is becoming more appealing to managed service providers looking to offer cloud services to their customers. News
-
MSPs hone integration skills to meet demand for private cloud services
Customers are likely to adopt a combination of public and private cloud services, which means MSPs should bone up on cloud integration, implementation and management skills. Feature
-
A provider's guide to building behavior-based mobile cloud services
Behavior-based mobile cloud services are a $500 billion opportunity, but it requires strategic decisions about virtualization, network architecture and OSS/BSS platforms. Tip
-
As Desktop as a Service grows, Citrix gives boost to DaaS providers
Despite issues with Microsoft's licensing policy, the Desktop as a Service market is poised for growth. Citrix eases providers' foray into DaaS with its Cloud Provider Pack. News
-
MSPAlliance: Cloud certification, audit brings order to chaotic market
Not all clouds are created equal, but there should be equality for a cloud certification among providers, says MSPAlliance CEO Charles Weaver in this guest column. Tip
-
Cloud providers defy Microsoft licensing to compete with OnLive
OnLive's free Windows app for iPad is still available, despite Microsoft's licensing rules. Now, DaaS providers fight back. News
-
Five-day private cloud deployment promises low stress, high quality
Canonical’s Ubuntu Cloud Jumpstart program promises a five-day production-quality, private cloud deployment with an opportunity for partners to resell. News
-
Embrane eases virtualized network services for cloud providers
Heleos, a virtualized Layer 4-7 network services platform offering from startup vendor Embrane improves cloud scalability for cloud providers and their customers. News
-
MSPs improvise to overcome lackluster cloud support in RMM software
MSPs are clamoring for the next generation of remote monitoring and management (RMM) software to support hybrid cloud customers or those mixing public cloud with legacy IT. Feature
- See More: All on Cloud Platforms and Tools for Managed Service Providers
About Cloud Platforms and Tools for Managed Service Providers
Managed Service Providers (MSPs) offering cloud-based services are finding that channel business automation systems, or professional services automation (PSA) tools, are making it more efficient to run an IT services business after moving to a cloud computing platform. Instead of using multiple IT systems, one portal-enabled PSA interface can incorporate CRM applications that include billing, invoice tracking, help-desk ticket systems and technician scheduling. Find out if cloud-based PSA software can save time and money.